Mobile unresponsive

Posted in: Newspaper
Post count: 3

Hi

Every time I load my page on my mobile the screen page shifts to the left or right if i scroll : until its loaded then the screen settles back in center position when loaded.

As if something is too big for the screen

This is causing a higher bounce rate. 20% more than any other site I own

How do I fix this problem?

Post count: 10

me too.

Post count: 23312

Hello all,

I need the websites for more investigations if you want to receive a more accurate response. However, I guess that your Ads are not responsive and that’s why, on the mobile viewport, where the screen width is smaller than desktop you bring unresponsive effect. It seems to have a fixed width which caused this behavior. Try to check your custom code and exclude any code that might affect the width of the theme. If you need more assistance in this regard, you should provide your website URL so I can take a closer look at it.

Thanks for your understanding!

Post count: 10

this is my site https://goo.gl/lh8TrO thanks

Post count: 23312

Hello sakkiotto,

I have inspected your source page and I noticed that you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Try to disable all of them, leave just Visual Composer to active, clear all your caches and install only the plugins that come bundled with the theme packet and rule out any conflicts. Try to do this and let us know how it goes!

Thanks for your understanding!

Post count: 10

i have deactivate all plugins but there is always problem… nothing im downgrade to 7.7 🙂

Post count: 23312

Hello sakkiotto,

Did you cleared all your caches? I have inspected your website again and I did not saw any problems regarding on mobile responsiveness.

Thanks for your understanding!

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