Dear All,
on our website https://gazzettadimalta.com/ we have a mobile template. One day works and one day no. Imagine yesterday we setup a new mobile template. Works properly and today it was showing the desktop version.
We don’t know how to fix this.
Our users, mostly mobile like all of us now, are complaining.
Could you help us to sort it out?
thank you and best regards
Enry
here the screenshot https://drive.google.com/file/d/1LEcYh4A2jt6FwXsCIarlxNfTUaLxw9HB/view?usp=sharing, https://drive.google.com/file/d/1bIc8GhuOVmD7VfgQJRbTtlCQDc5O-k39/view?usp=sharing if I’m logged ad admin works the mobile version if I log out show that version that is the desktop.
please help us to sort it out.
best regards
Hello Enry!
Sometimes, the issue can be from a plugin conflict or a cache issue. That’s why we recommend first deactivating ALL plugins except tagDiv ones; if you are using a cache plugin, deactivate it, clear all cache (also from your browser), and see the results.
Thank you!
thank you sort it out!
But we have another big problem, look at the screenshot:
https://snipboard.io/n6ZADp.jpg
We created a new category page of articles and the menu https://gazzettadimalta.com/category/malta/corso-per-giornalisti/
and this is the result https://snipboard.io/i7juqI.jpg
totally different from what we did using tagdiv composer.
the same in a single article, we want to edit the template to add more elements on the right column but it is impossible look at the following screenshot
https://snipboard.io/T2k9fP.jpg
https://snipboard.io/Yt5INu.jpg
Hello Enry!
I can see that the widget is appearing after the block and not in the second column.
It is because it have no space there maybe and the width is too big. You can specify the width of your columns in percent like this: https://prnt.sc/SUVH-Y15HNL9 and apply this setting on the row: https://app.screencast.com/mD2eQ3TFX022C
The elements are not clickable or what is the issue there? Please apply the settings and let me know if there’s still an issue.
Thank you!
