Mobile version of homepage

Posted in: Newspaper
Post count: 82

Hi!
We are using the Newspaper theme on this Website. When i view the website on my iPhone it looks different then when i view the website in a responsive testing tool with a mobile viewport.

This is on my iPhone:Mobile version of website on my iphone

This is on my computer while testing for mobile view: Website on desktop

I don’t understand why they are different buy i much prefer the second one (testing on desktop). How do i make sure that this version is always being used instead of two different versions? I also can’t seem to make any changes to the version i see on my iphone and the layout is all messed up.

Thanks for looking!

Post count: 82

In addition i would also like to mention that i did clean up any cache and i also tested multiple browsers also in private browser mode.

A week ago i tested the plugin ‘TagDiv mobile theme’ but this plugin doesn’t really do what i expected it to do so i deactivated it again.

Post count: 27744

Hello,

I just checked now and it seems that the website is displayed well -> https://i.imgur.com/8ltsiHt.png

Thank you!

Post count: 82

Hi Anamaria,
Thanks for your response, i’m sorry but you misunderstood me. The layout you are showing in your picture is the layout i don’t want! But i cant find this layout in my Cloud templates or in my theme panel settings.. so i don’t know where it comes from or how to disable it. Can you help me?

Post count: 27744

Hi,

Ok, but what layout do you want?

Thank you!

Post count: 82

Hi Anamaria,

I would like to have it the way it looks in my Cloud template settings:
template
layout

Post count: 27744

Hi,

This usually happens with cache plugins. If the cache plugin does not have mobile support, the mobile version can be delivered instead. Please make sure that you have enabled the mobile cache -> https://imgur.com/Es7nHNh -> https://i.imgur.com/W1KaV3U.png

Thank you!

Post count: 82

Great! I think it worked, thanks! There’s one other problem however. The hamburger menu doesn’t seem to be clickable on mobile phone. It does work when i test it on desktop in mobile emulated view but it doesn’t work on an actual smartphone. Can you help me out with this one?

Post count: 27744

Hello,

Please check if you have this option enabled -> https://i.imgur.com/yYmYUEU.png

Thank you

Post count: 82

Hi Anemaria,

It is: setting

Post count: 27744

Hi,

I would like to take a look. Can you please email us at contact@tagdiv.com with the wp-admin and cPanel access and include the link to the topic in the email?

Thank you!

Post count: 82

Thank you!

Post count: 27744

Hello,

So the issue is resolved, right?

Have a great day

Viewing 13 posts - 1 through 13 (of 13 total)
The forum ‘Newspaper’ is closed to new topics and replies.