mobile version switching on and off on its own

Posted in: Newspaper
Post count: 26
legalmediacompany
#265468
Dec 5, 2018 at 11:51 pm

Hello, I have been using the newspaper theme for a few months now. We continue to fill in our website ongoing, however, recently we have had some issues with the mobile version.

1.) At random, the website will switch from mobile to the responsive version of the website. When this happens no one is working on the website, it’s just random. so I will go to plugins and deactivate and then re-activate the TD Mobile plugin. (The plugin is always active, but deactivating and reactivating will fix the mobile version, but only temporarily. Eventually on its own the mobile version will stop working. Please help

2.) additionally, at times and on certain computers the mobile version of the website will show on desktops

These issues seem related. Please help me find a solution once and for all

Thank you

Post count: 35449
Calin
#265506
Dec 6, 2018 at 10:15 am

Hi,

This happens frequently if you have some cache plugin install, or others plugins, we recommend WP Super Cache as caching plugin.

Thank you for your understanding.

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