Modal image in Gutenberg stop working after update. I followed all the tips on the forum, I can not solve this problem in any way
Hi,
There is a problem with general modal image in theme panel, please make sure that you deactivate it -> https://www.screencast.com/t/Nx6YmhF0
Thank you!
You have a solution for this?
Hi,
Did you deactivate the modal image from theme panel? also please check in Gutenberg the image like to -> https://www.screencast.com/t/0yd8YmTDzR
If there is still a problem, please provide me a link were I cant inspect this problem.
Thank you!
I’ll use this topic to check how can I resolve my problem.
I’m using newspapper 7.2 and the default modal theme are disabled. When I add an image to post, put the link to file and I try including manually the class “td-modal-image”, on link class attribute and in advanced too.
But in some cases, the class are not included at link attribute on html, so, when I try to open the image, just appear a message saying: the image could not be loaded.
I checked that when I put the modal-image class in link, the class will to attribute “<figure class=….>… and not to the attribute <a href="..."></code>, so, I think that the script has some problem. The same problem appear in 7.3.
I need a solution.
Hi,
Please check our documentation for Modal window (Lightbox effect) -> https://forum.tagdiv.com/modal-window/
Thank you!
do not be ridiculous … treating people like idiots and the crt + v method does not solve the problem
Hi @Arlink,
I’m sorry to hear this from you! also notice that your support has expired in 2017-05-27
-> https://www.screencast.com/t/b1fzA0jRUbC and we still provide you assistance;
We suggest you extend your support if you still need our help with your website or add extra keys that still have support.
Thank you!
I have several licenses, it does not control which support has just expired. I am your constant clinic. My username is not “dniwina” but “Arlink”. And as for support, I am asking for help only when problems arise due to your updates. I’m afraid to update the theme, because I do not know what new surprise you have prepared.
Hi,
The licence key for this account is on that name; if you have several licenses add your extra Envato keys to the existing account, you can check our documentation for this -> https://tagdiv.com/how-to-activate-the-newspaper-theme/
If this was a problem you can make a downgrade any time you want to a version that is working properly, and make the update only after problem is fix.
Also we recommend to make fires the update to a sub-domain or an test environment to see if everything is working properly.
Thank you for your understanding!
