Hello, when I add multiple images to a post and select “yes” to make them “modal” I get an error when clicking on the image of… “image could not be loaded”
Please advise.
Hi,
Please make sure that the theme system status is configured as mentioned in the requirements guide. Please follow the guide carefully
– https://tagdiv.com/newspaper-theme-requirements/
Please make sure that you do not have any plugin conflicts, please deactivate all non theme plugins, clear all cache and try again.
If there is still a problem please provide some screenshots and some more details, also a link were I can inspect those module image would be very helpful.
Thank you for your understanding!
Thanks for the reply. I emailed the support email and Bogdan was able to provide the answer to my problem. See..
“Hello,
This is caused by your images linking to external sources. For the modal image to work, the image must link to the media file as mentioned by this guide: https://forum.tagdiv.com/modal-window/ “
