Modal Images Not Working After 9.7.3 Update

Posted in: Newspaper
Post count: 45

After the latest update Modal Images are no longer working although the global setting is set to active.
Please note that all post images were previously set to ‘modal’ on a per image basis as well.

https://cubanartnews.org/

Newspaper Theme Panel
> Layout Settings > Post Settings > General Modal Image Active

I manually activated the ‘modal’ image on a post image and that also did not work.

Example: (click on first image in post)
https://cubanartnews.org/2019/05/29/going-going-great/

Navigation arrows show as if modal images are all active on page however it shows an error:
“The image #1 could not be loaded.”

The image/media loads fine and is available:

https://cubanartnews.org/wp-content/uploads/2019/05/Fabelo-Volutas-2015-Christies.jpg

Please advise on fix asap.

Thank You!

Post count: 45

I’ve now corrected the latest post by turning off the Global Modal Image setting and individually activated ‘modal’ on each post image.

Will there be a fix for this as I have hundreds of older posts with the same issue.

Thanks.

Post count: 26

The same problem, tagdiv team please respond & fix this issue ASAP.

Post count: 18283

Hello !

We are sorry for the inconvenience !

Our developers are working on fixing this bug. In the meantime you can generaly disable the modal image from here: https://www.screencast.com/t/mKBTwqDW

Thank you !

Post count: 45

Thanks for your response.
As I mentioned I did disable the general modal option which doesn’t correct anything.
Images open in the same window/tab with the general modal disabled.
Activating the modal option on a per image basis is not a real option for sites with thousands of images.

Thanks.

Post count: 59

well I have the same problem as well as all the searches box are gone. It usually take a week when it is not two weeks to build a post and with the image problem ‘modal’ this sucks like hell – have a look and tell me what you think

I used in this post everything : Html Tables, MP3, MP4 and the modal thing make the post unreadable as long as the reader doesn’t understand that after clicking on one image he has to use the browser ‘back’ feature to get back to the text :((

https://www.eucmh.be/2015/06/05/7-ad-st-vith-belgium-16-20-december-1944/

Thank you

  • This reply was modified 7 years by EUCMH.
Post count: 23312

Hi EUCMH,

We know about the issue with General Modoal Image and we hope to fix it in near future updates, sorry!

Thank you for your understanding!

Post count: 45

Any update on the General Modal fix?
An update would be appreciated.
Thanks.

Post count: 23312

Hi,

Unfortunately, at the moment we do not have any fix in this case, sorry!

Thank you!

Post count: 45

I want to be sure I understand the situation:

– tagDIV has acknowledged that the last updated broke functionality of the General Modal option
– there is no current fix for this (disabling General Modal is NOT a fix)
– activating the modal option on a per image basis (within each post) is not a real option for sites with thousands of images
– there is no timeline for correcting the issue or any indication that you’re working to resolve the issue

Please confirm.

Thanks.

Post count: 90

You could at least say when you plan this update and how long our pages will be deprived of one of the basic functions

Post count: 23312

Hi,

That issue was added to our list of improvements and it will fix it in near future updates! Unfortunately, we cannot say for sure a certain period for that, sorry! Please check our changelog section because there, all fixes in the theme will be passed.

Thank you for your understanding!
Best regards!

Post count: 45

Correcting broken theme functionality should be a priority not an ‘improvement’ as you’ve mentioned. This is something that tagDiv caused and it should be fixed quickly. This creates a major issue on hundreds of pages + thousands of images on my site.
It doesn’t seem like support is taking this issue seriously.

Post count: 4

I’ve the same problem, but, the general modal is disabled on theme panel. When I try to add an image on post, don’t appear the options of tagdiv to do it as modal image.

Has any whay to downgrade the version?

Post count: 4

I’m using the Gutenberg editor

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