Module Templates losing configuration on frontend (works only in editor)

Posted in: Newspaper
Post count: 40

Hello tagDiv Support Team,
I’m experiencing a critical issue with Module Templates in Newspaper theme.
Problem Description:

Module Templates display correctly in the backend editor – Felx Blocl Builder (tagDiv Composer)
When viewing the published page on frontend, all Module Template configurations are lost
The module appears but without any of the settings applied in the editor
Regular blocks work fine – only Module Templates are affected

What I’ve Already Tried:

Disabled all caching plugins
Cleared browser cache and tested in incognito mode
Created new Module Templates from scratch – same issue
Checked browser console for JavaScript errors – none found

Post count: 40
Post count: 35449

Hi,
Please make a test using only tagDiv plugins, no extra plugins. It is possible that another plugin is interfering, since in the builder, it is working correctly, and only on the front-end, it is not.
Thank you!

Post count: 40

No changes were made to the website (updates, installations). It just stopped working out of the blue.

Post count: 35449

Hi,
Please check if you have Rank Math SEO plugin, if you have it disable the Slack Enhanced Sharing option from the plugin: https://prnt.sc/XuShc0tCzQvy https://prnt.sc/d61jK5Z3FPDr
Thank you!

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