More Article Box Issue

Posted in: Newsmag
Post count: 3

Hi,

The users can’t seem to close the More Article Box, when using Blackberry’s or using microsoft surface tablets.

Thanks

Post count: 6535

Hi

Please provide your site url so I can inspect this closer.
Thanks!

Post count: 3
Post count: 6535

Hi

I’ve checked your site on a tablet with Windows 8 as operating system and I have not encountered any problems with more article box but i found a js error in browser’s console on desktop: http://screencast.com/t/zEGTDEviD I am not sure what causes this error but you can try to deactivate all plugins except Visual Composer just to be sure that there is no conflict, clear all caches and test again.

Let me know how it goes.
Thanks!

Post count: 3

Hi,

The more article box isn’t active in the main page.
Can you check this page http://www.teleculinaria.pt/receitas/bifanas-moda-vendas-novas/
The error that you presented isn’t set in that page

Post count: 6535

Hi

I’ve tested a few posts from your site on different mobile devices including BlackBerry and and Nokia Lumia but I can’t find any issue with the More Article box. Here is a test made with the emulator from Chrome: http://screencast.com/t/CAZsh3HbXm0 but I got the same behavior on any mobile device where I’ve test this.
Try to clear the mobile device cache memory then test again. Also you can try testing on different devices with the same navigation system and check if the problem is still there.

Thanks!

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