My “more from author” (related articles) tab is going crazy.. showing up links for posts in the other site language and missing/or not identified posts. [ https://www.dropbox.com/s/aks3dohs1uoon3c/Renewing%20EU%20and%20US%20Soft%20Power%20in%20Central%20Asia%20%20%20EUCAM.png?dl=0 ] Could you help me fix the issue?
Thanks in advance!
Hi,
Now that would be highly unusual. This theme section searches will only display posts that have the same author. Please provide a link to your website where we can see the problem, so we can take a look.
Thanks
http://eucentralasia.eu/ >> please use hosts file pointing to 77.104.162.110
thanks
Also, I’d like to add another bug I noticed now, it’s on mega menu:
Research&Publications Mega Menu bug:
When logged out of the backend, I hover over Research&Pubs in RU, All publications section loads correctly once. I go to Брифинги, it loads EN policy briefs, the same for working papers. Then All publications section preview stops loading altogether. Once again, it happens only when I am logged out
+1 issue: author’s page translation string does not work
I translated strings for some authors but it doesn’t show on author’s pages: http://eucentralasia.eu/ru/author/sebastienpeyrouse/ However, it shows under posts (bio boxes): http://eucentralasia.eu/ru/2014/06/how-does-central-asia-view-the-eu-ru/
Unfortunately I cannot access the intended website, I have tried to access it as I have did others before. It did not work no matter what I tried. Those links also do not work for me
– https://www.screencast.com/t/KoC2OqLXGb
However those sound like a lot of issues you are having. They could be caused by plugins installed or maybe theme modifications, in these cases there would be nothing we can do. The theme related articles section and mega-menus are tested extensively and they work just like in the demo
– https://demo.tagdiv.com/newspaper/
As I told you, you must use hosts file [http://eucentralasia.eu/ >> please use hosts file pointing to 77.104.162.110 ] In order to see the website.
That is how I tried it – https://www.screencast.com/t/yux78k1DSU
Checked in different browsers as well. This worked for other websites when I tried to access them through this method, there were no problems.
Please use instead:
77.104.162.110 eucentralasia.eu http://www.eucentralasia.eu
remove the “http://” above
I mean, like this: https://www.dropbox.com/s/3v48q4vampqrdks/hosts-file.png?dl=0
Did it work? Are you able to look into the issue(s)?
UPDATE:
REMAIN THE ISSUES:
1. “More from author” (bottom of posts)
My “more from author” (related articles) tab is going crazy.. showing up links for posts in the other site language and missing/or not identified posts. [ https://www.dropbox.com/s/aks3dohs1uoon3c/Renewing%20EU%20and%20US%20Soft%20Power%20in%20Central%20Asia%20%20%20EUCAM.png?dl=0 ]
2. Author’s page translation string does not work
I translated strings for some authors but it doesn’t show on author’s pages: http://eucentralasia.eu/ru/author/sebastienpeyrouse/ However, it shows under posts (bio boxes): http://eucentralasia.eu/ru/2014/06/how-does-central-asia-view-the-eu-ru/
3. Please disregard this issue >> Research & Publications Mega Menu bug:
When logged out of the backend, I hover over Research&Pubs in RU, All publications section loads correctly once. I go to Брифинги, it loads EN policy briefs, the same for working papers. Then All publications section preview stops loading altogether. Once again, it happens only when I am logged out”
I just found out the solution for the MegaMenu issue. Was a setting missed in wpml. » » [Store a language cookie to support language filtering for AJAX]
——————
Thanks
1. That way it works, I can now access the website properly. I checked the more from author on on of your posts, it seems to display posts in other languages as well. Those posts are not found however (404)
– https://www.screencast.com/t/lYiYdpbYF
You could check the posts page and see if those posts actually exist. That section is supposed to display more posts that have the same author only.
2. That would be the description field. Maybe you can double check if you translated that properly
– https://wpml.org/forums/topic/how-to-translate-biographical-info/
– http://wplang.org/translate-author-biography-wordpress/
– https://wpml.org/forums/topic/translating-author-bio/
Thanks for you reply.
1. Exactly, the posts do not exist. The issue happens when WPML is active. So it must be some compatibility issue with the translation plugin. Would you mind to do a deeper look on it?Thanks. How can I provide the access details?
2. It is properly translated, as you can see by the biographical boxes. (see images).
– https://www.dropbox.com/s/a66ebtntbj1vrw8/2065435-author_no_ok.jpg?dl=0
– https://www.dropbox.com/s/ns226bz0evynun5/2065435-author_ok.jpg?dl=0
1. We could take a look, but I have not seen this before. I don’t know how would the theme detect those posts as belonging to the currently viewed post author, if they do not exist/not found in the first place. Try clearing any cache you have and also CDN if used.
To provide access send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.
2. I will have to test this myself and see what are the results. I will let you know here as soon as I do, or continue by email.
Sent by email. For 1. I already tried purge cache.. Any chance this be a php version bug? In fact I have a local copy of the site (running in a low php version) that does not have the issue.
It may or may not be. The latest version of the theme is compatible with PHP versions up to 7.2. You could make a test and see if changing the PHP version has any effect. If the problem is only on one of the websites and not on the copy, then it may be something specific to it.
Maybe try and identify differences between them. Check plugins, code additions, theme modifications if any, child theme. Maybe try a theme reinstall as well.
