Hi! AT LAST I took the time to start a develop site to upgrade my Newspaper from 4 to 6 and everything seems to be fine except that I can only see some thumbnails that shpuld be in place. I most places it is only a grey square. What can be the problem?
You need to install, activate and run force regenerate thumbnails to set all new thumbs because newspaper 6 uses a lot of diferent sizes than newspaper 4
đ That didnt do it. The problem is still there…..
Hello Stefan,
Please ensure that your images used have the correct size because the theme only cut/crop the images and
do not enlarge. If you have a lower dimension of the image than the thumb used in the theme, you have that grey space. In this case, we recommend using a plugin wich can enlarge the images, like ‘thumbnail upscale’ or simply replace your image with another that have the correct size. In the screenshot below you can see wich are the thumbs used by the theme -> http://screencast.com/t/hXPaYLBj5
Hope this helps and let us know how it goes!
Thank you for the message!
I have moved over all pictures from the real site to the development site incl database but i still dont get thumbnails right. See red circles pics missing in attachment
Hello Stefan,
I suspect this problem to be from plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out conflicting plugins. It is necessary to follow this advice because if you are using some untested plugins with our theme it could cause this kind of issue.
Hope this helps and let us know how it goes after my advice!
Thank you for the message!
Still the same
Hello,
Please send us an email at contact@tagdiv.com and provide wp-admin so we can take a look. Please also include a link to this topic so we can identify you.
Thank you!
