Issue 1 : Tagdiv plugin keeps getting disabled due to which the site breaks.
Screenshot : https://prnt.sc/5OU5PYYN4wcS
Issue 2 : Global theme in post keep getting changed due to which the whole UI gets messed up
Screenshot : https://prnt.sc/ig73YSz1JsrG
Issue 3 : Media is spammed by 2 photos which is coming from newspaper theme plugin
Screenshot : https://prnt.sc/O53fKQz_HjiV
I’ll mail the login details. please fix it as its happening even after multiple support requests
Hi,
1. When you see shortcodes on your website it is because some theme plugins are not installed and activated, please go to Newspaper > plugins and make sure that tagDiv Composer, tagDiv Cloud library are installed and activated, if there are still shortcodes on your website, this means that there are other team plugin that needs to be installed (it can be tgDiv opt-in builder, or maybe the tagdiv social counter or newsletter)
2. If I understand correctly you are referring to the post template used for your articles, if you have cache and object cache, make sure that you clear it select the template you want to use for your articles, try to set it in the theme panel – https://i.imgur.com/FcBQ13r.png
3. The media images that you are referring are coming from tagdiv Newsletter plugin, if you do not use it then you can disable the plugin and delete the images, but if you use the plugin and delete the image, then those will bring back when the newsletter shortcode is used and when the plugin is installed.
Thank you!
