I’ve updated to 8.5.1 manually, and cleared cache and everything, but facing this issue.
I can access the website in the mobile theme template, but the wp-admin is showing error – ‘HTTP ERROR 500’. I’m able to access all posts, but the wp-admin is not working on mobile.
Also, I’m facing an issue with revolution slider
1. I’ve installed demo slider and selected categories, but it only shows sometimes, and once I change to other categories, it stops showing the slider.
2. Why can’t I use a template I create on my own rather than using demo sliders? Becuase the one I created is showing in the preview, but not in the tagdiv composer.
Can someone help with my issue?
Hello vamsinani24,
?The main reason for the happening of these errors would be your manual theme installing, sorry! We recommend installing the theme via FTP way because this is the surest method in this case. I do not know how exactly you install the theme. Please reinstall it via this method, clear all the caches and check the results. This plugin together with the entire theme was fully tested and should work as expected. Also, please notice that kind of error is not theme related…it’s just server related. Please check here -> https://www.lifewire.com/500-internal-server-error-explained-2622938
Hope this helps!
Thanks for the message!
Hi, Catalin!
Sorry for reverting late. Anyhow, I imported the theme files and plugins using FTP, and cleared Cache + Purged CDN, but I’m facing the same issue again.
I can’t access mobile version when I enabled the multipurpose plugin.
After disabling it, the mobile version looks broke. The side menu and the search button are not working.
There’s a conflict with revolution slider plugin again. It’s not working on the page.
Could you please take a look at this? I’ve been facing this issue for a long time now.
Hello vamsinani24,
Please keep in mind that the Mobile Theme has been tested with the multipurpose plugins and works as expected, without any problems. Try to disable all of the untested plugins which can interact with the theme core files and causes a lot of unknown issues. Also, make sure that your theme has been updated if you want to achieve best theme results.
Thanks for your understanding!
