Hi,
I´m having a strange problem. The header on my site doenst show unless I´m logged in to WordPress. As soon as I log in and update the site the header shows. What can the problem be?
// Sebastian
Hello Sebastian!
Make a test and deactivate ALL plugins except tagDiv ones, also if you are using a cache plugin, deactivate it, clear all cache and try again.
Do you have a custom login?
Thank you!
Hi Bettina,
I have deactivated ALL plugins except tagDiv ones and I´m not using a cache plugin. It still does not work
I do not have a custom login.
Do you have any more ideas of what I can try?
Thank you
// Sebastian
Hello Sebastian!
Please try to uninstall the cache plugin and check if the problem is solved. Make sure you do not use an object cache or any caching tool in your Cpanel.
If the problem is still there, then please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and try to help you asap.
Thank you!
