Im using Chrome browser. My website is working flawless on Chrome and Opera. But my website’s header menu, background image and search button does’nt work on Safari. My website is https://aurora-cattery.com Do you have any idea about this issue?
I think problem is about iPhones. Chrome in my samsung phone works well but the iPhone one doesnt work on safari or chrome.
Hello @auroracattery!
The issue is with the browser. Please try to clear the cache from your browser and it should work well.
Thank you!
I tried but did’nt work. I can show you with my screenshots
Here s one from my cache cleared iPhone https://cdn.discordapp.com/attachments/945310566086500375/1016338912140070912/IMG_1579.png
And here s one from my Samsung : https://cdn.discordapp.com/attachments/945310566086500375/1016339285194067978/Screenshot_20220905-162905_Chrome.jpg
Hello @auroracattery!
I cleared the cache from the browser and I’ve tested it on the phone and it is displaying like this: https://prnt.sc/XPbaq3kIaOuq
Check in an incognito file.
Thank you!
Hey I’m still trying but i think problem is about iPhones. When i check the SS in ur msg i think u checked the site on a samsung phone. I have samsung and iphone both and samsung works very well. But iPhone doesnt work. When i try it on my mates iPhones, header still errors with white background. I cleared my cache, and checked from private layer and nothing happens. I still get the white background and header problem. By the way thanks for trying to help ^^
Hello @auroracattery!
Yes, it is a Samsung. This issue is related to the browser you use. In order to solve this issue, you need to add some custom code to your website regarding the browser.
For customization and other services you can contact our custom work team here: https://tagdiv.com/premium-customization-services/
Thank you!
I send a message to https://tagdiv.com/premium-customization-services/ but i think they need a bit time to reply. Im waiting for a message from service. I’ll let you know when they send me a message. Thanks again ^^
