my login header doesnt work probly only logout works registor ifan not work what i do i need to answer me very quicly becouse you takes 2 days we need to support us quicly
Hi,
If this works when you are logged in but not when you are logged out, then in 99% of cases it is related to a cache plugin and its settings.
As a test, please make sure that all cache is cleared and temporarily disable the cache plugin (as well as any other optimization plugins). After that, re-check whether the login/register functionality is working.
If it works correctly after disabling the cache, then the cache plugin settings will need to be reviewed—especially the options related to JavaScript handling.
where i cache this not login and regestor tis is menu login from the edit by tagdiv thi is not working probably login and resgestor and logedout only when you loged you saw logout only when click logout you cant enter again by regestor or login
Hi,
Could you contact us via email at contact@tagdiv.com and provide a wp-admin access to investigate this problem?
Thank you!
no icant to share my privacy ok give one favor way i need to send me especially videos or pictures to make contact us working and how to active menu login not regestration or login menu login inside td copmoser element
Hi,
Please check in Opt-in Builder whether the Login/Register pages exist. If they do not, click on Create Wizard Pages to generate them. https://prnt.sc/PoWAGGCuQIhb
You are currently using the LiteSpeed Cache plugin. Please clear the cache and temporarily disable the plugin to see if the problem persists.
If the issue remains, it may be related to another plugin. In that case, please perform a test using only the tagDiv plugins and check whether the problem is still present.
If the problem persists even when only the theme-related plugins are active, the only remaining option for us to investigate further would be to receive temporary access to the website.
i saw the screenshot that you send me idont have echoverse account how to create echoverse page
Please click on the button create wizard pages – https://prnt.sc/e-2J_kMaVITz
takes two long time not have result why
Hi,
I’m sorry it’s taking so long. Unfortunately, without direct access to the site, it is more difficult for us to identify the exact cause of the issue. However, it does appear that the problem is related to a plugin.
I recommend following the standard troubleshooting process: temporarily deactivate all plugins except those required by the theme, and then check whether the issue persists. If the issue persists, it indicates external interference, such as a CDN or Cloudflare.
If the issue does not persist, reactivate the plugins one at a time, checking after each activation. When the issue reappears, you will have identified the plugin responsible.
Thank you for your understanding.
