I don’t understand what happened to my site, it looks like this. What should I do? Please help.
https://drive.google.com/file/d/1DtKkQvE-BUG1U4T0H1TBpCJjdNRbMPz_/view?usp=sharing
https://drive.google.com/file/d/15jIfR5KkNOGgQkuS0W9ivacbZ7Tf2uXO/view?usp=sharing
Hi,
It looks like one of the theme plugins isn’t installed or activated. Please go to Newspaper > Plugins and install the tagDiv Standard Pack plugin.
Also, just a quick note for next time, try not to reply to the topic unless you have new information to add. Each reply moves the topic to the bottom of the queue, and we respond to messages in the order they were received, from oldest to newest. This helps us assist everyone as efficiently as possible.
Thanks for your understanding!
Calin, I also wanted to ask something related to this. Sometimes when I update the theme it seems that the core plugins like the composer, social media counter etc get uninstalled and I have to install and activate them in order to fix this error.
Is this normal or?
If it isn’t normal – how can I troubleshoot why it happens?
Hi petar777,
Normally if nothing is interfering or limiting the theme, when this is updated using the theme system update should normally update the theme and after that the theme plugins, but there are quite few situations when the website is limited (most of the time do to security reasons, but sometimes can be some extra plugins that are interfering) then appears this situation.
We recommend that always before making a theme update to have a full backup and to check to see what theme plugins are installed, in case that only the theme is updated to manually install/update theme theme plugins from Newspaper > plugins (this will take only a few clicks)
Thank you!