My tagdiv is not working correctly since 3 months

Posted in: Newspaper
Post count: 7
truji
#448950
Aug 1, 2022 at 10:27 pm

Evey time I try to delete something it doesnt allow me to delete and open the same confirmation box as many times I try to delete.

https://peninsula360press.com/

Image error
https://drive.google.com/drive/folders/1wOOmitDaI2YgI9UtWzJjAZ9C9QZlOINJ?usp=sharing

  • This topic was modified 4 years by truji.
Post count: 27744
Anamaria
#448969
Aug 2, 2022 at 8:03 am

Hi,

Have you tried to see that this issue is not caused by a plugin conflict?
Usually, this issue is caused by a plugin conflict, please do a test using the theme plugins, clear all cache and see if the problem persists.

Thank you

Post count: 7
truji
#449068
Aug 2, 2022 at 7:08 pm

I already disabled all plugin except TagDiv and remains the same. Also when I am in admin mode nothing is visible.
I upload the image https://drive.google.com/drive/folders/1wOOmitDaI2YgI9UtWzJjAZ9C9QZlOINJ?usp=sharing

Post count: 27744
Anamaria
#449107
Aug 3, 2022 at 9:42 am

Hello,

I saw you have autoptimize plugin.
We can take a look at this and investigate why it is not working for you. Contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials for staging
– a link to this topic in order to identify you
Also, during the investigation know that we will disable the other non tagDiv plugins.

Thank you!

Post count: 7
truji
#449337
Aug 5, 2022 at 5:09 am

Hello i already send a email for receiving support I already disable autoptimize the issue is still appearing. Hope you can help me.

Thanks!

Post count: 27744
Anamaria
#449361
Aug 5, 2022 at 7:34 am

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

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