My TagDiv Page Builder is not working properly

Posted in: Newspaper
Post count: 11
Ranpajac
#297885
May 30, 2019 at 12:51 am

Hey I need the help of anyone who knows why my TagDiv Page Builder is not working properly.
For example:
*I can’t delete a block or element once I put it in;
*I can’t import or load any Templates

Post count: 20688
Simion C.
#298044
May 30, 2019 at 2:57 pm

Hi,

Most similar issues are caused by various plugins, so the first step would be make a quick test. Deactivate all non-theme plugins temporarily, then check if the same happens.

If the same happens, the next step is to check if the theme requirement are met
– https://tagdiv.com/newspaper-theme-requirements/
Insufficient resources can also cause problems. Go over the guide carefully, if needed contact the hosting provider for assistance.

However in case you already tried or checked the above, we could take a look at it. Send us an email at contact@tagdiv.com and provide admin login. Include a link to this topic in the email.

Thanks

Post count: 11
Ranpajac
#298072
May 30, 2019 at 4:13 pm

Thanks a lot. I did deactivate all my plugins and activated them one by one and saw the one that had problem. It’s working fine now.

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