Hi Bogdan,
Here is the link to my comment on Newspaper on themeforest.com – https://themeforest.net/item/newspaper/5489609/comments?page=873&filter=all#comment_22267321
My problem is the the video format has disappeared. I’ve been using Newspaper for years, but suddenly the video post option is gone. It’s strange because I can still play the videos on the front end that I originally inserted in the website, but when I go to the admin panel to look at the video posts from the back end, there’s no option for a video post.
Here is what I did to try to fix the problem but the video post format still doesn’t show:
1) I disabled all the plugins except page builder and cleared the cache but the video post format is still not visible.
2) I don’t know what cdn is so I assume it’s not being used on my site.
3) I don’‘t have any custom code.
4.) I don’‘t use a child theme.
Thanks for any help you can give!
Hi,
Maybe it is simply disabled in the screen options. If you use the classic editor the option is here – http://prntscr.com/o1q4xf
If you use Gutenberg it is here – http://prntscr.com/o1qabe – http://prntscr.com/o1qafl
Or maybe you are using an older theme version and the latest WordPress, there might be problems if that is the case. The theme became compatible with WordPress 5 and Gutenberg in the 9.2 update – http://prntscr.com/o1qdeo
If you already checked the above and you are not using an older theme, we could take a closer look. Send us an email at contact@tagdiv.com and provide admin login, also FTP or cPanel could be needed. Include a link to this topic in the email.
Thanks
