My website crashed after updated into new version 10.4.

Posted in: Newspaper
Post count: 1

My website crashed after I updated it in new version. The site is redirecting to WordPress debugging. Please help.

Post count: 27744

Hello,

In order to understand what problems you have, please provide us with more information, also screenshots and a link to your website, so that we can help you.

Thank you!

Post count: 3

Hello, I have a simillar problem, I lost all my customised settings (icluding logos, posts layout etc.) after upgrading to Newspaper 10.4. Is there a way how to get back to the previous version or how to restore these settings? Address is http://www.suvmag.cz. Thank you! Stepan

Post count: 27744

Hello,

You can update the theme on a subdomain and see if there are any problems.
Also, please tell me what problems you have faced before.
Please make sure that the update procedure is done correctly: https://forum.tagdiv.com/how-to-update-the-theme-2
Also, after the update, if you have shortcodes on pages, please make sure you have the Standard Pack plugin activate.
Also, if is still a problem, you can go revert to the previous version in Theme Panel -> Updates => https://www.screencast.com/t/Pa6vDDiivNp

Thank you!

Post count: 1

Hello Madam, I have the same problem. Since I updated the last version 10.4 of the template Newspaper my website is blank…
I succeeded in resolving the problem by downgrading the theme.
Any solution?

Thanks and regards

Post count: 27744

Hello,

Please make a test on a subdomain using only tagDiv plugins, clear all cache, and see if the problem persists.
Also, please provide some screenshots and the link to your website.

Thank you!

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