Hello,
I made an update for the Newspaper and now is showing lik that when i am logged in on WP and when i try the page in incognito is showing the normal page.
What is the problem ?
Hi,
The situation you are facing is usually related to the cache. Please clear all cache and object cache. If a CDN is used, purge the CDN, and teh situation will be resolved.
Thank you!
Hello,
I have the same problem and it does not seem to resolve with cache purging…
Hi gmodonesi,
Did you make sure that all the theme plugins you used before the theme update are still in use? Could you provide a link to the website?
This also happened to me after update, I had to update and activate the mandatory plugins and it was able to fix it.
What are the MANDATORY plugins to activate?
Hi gmodonesi,
If you are using Cloud Templates, please make sure the required plugins are installed: tagDiv Composer and tagDiv Cloud Library. In some cases, tagDiv Opt-In Builder may also be needed.
If you are still using older templates, you will also need the tagDiv Standard Pack.
All these plugins can be installed from Newspaper > Plugins.
As a best practice, please always check which theme plugins are currently in use before updating the theme, and ensure they are properly installed and updated afterwards.
Thank you!
I’m glad! đ
