today my theme broke down – everly.eu
In header, there are some lines of codes. I contacted siteground to see if it is hosintg and they sad thats caused by tagDiv Cloud Library plugin that is making dozens of thousands of requests to optimize the header. This is what the Siteground support wrote me:
Thank you for the update, Simon.
I was able to detect the plugin that is causing the issue. It appears that the plugin in question is – td-cloud-library. Here are some of the errors that were generated by the plugin:
[08-Feb-2022 16:03:49 UTC] PHP Warning: getimagesize(https://everly.eu/wp-content/uploads/2020/02/everlyeu-1-300×90.png): failed to open stream: HTTP request failed! HTTP/1.1 429 Too Many Requests
in /home/customer/www/everly.eu/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[08-Feb-2022 16:03:49 UTC] PHP Warning: getimagesize(https://everly.eu/wp-content/uploads/2020/02/everlyeu.png): failed to open stream: HTTP request failed! HTTP/1.1 429 Too Many Requests
in /home/customer/www/everly.eu/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
[08-Feb-2022 16:03:49 UTC] PHP Warning: getimagesize(https://everly.eu/wp-content/uploads/2020/02/final-get-1-1.png): failed to open stream: HTTP request failed! HTTP/1.1 404 Not Found
in /home/customer/www/everly.eu/public_html/wp-content/plugins/td-cloud-library/shortcodes/header/tdb_header_logo.php on line 782
Based on the plugin’s functionality there is a function getimagesize which seems to be not optimized. I would suggest contacting either the website’s developer or the plugin vendor so they could review it further. For now, I have deactivated the plugin, and public access to the website is restored.
Please optimize the plugin prior to it’s activation, otherwise, we might be forced to limit the website for a longer period. The only downside of this is that the header of the website is not properly loaded now.
Anyway, please feel free to contact the plugin vendor for further assistance on the matter.
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What should i do please??
Hi,
That warning typically means that the server has disabled allow_url_fopen and this is one of the options that our theme is using. You may need to contact your host, or edit your site’s php.ini file to enable it.
In case that the problem is still persisting, and you agree we can take a look at it.
Let me know if the allow_url_fopen solved the problem.
Thank you!
Hello Simon,
I would like to inform you that I’ve applied the suggested fix but it didn’t work out as expected:
baseos | u244-stnqnukezcny@gnld10.siteground.eu:~/www/everly.eu/public_html$ cat php.ini
allow_url_fopen = on
The issue still persists, so please get back to the plugins devs and ask them to investigate the issue further. If they need access to the server we would be more than happy to allow it, just let us know their IP address.
We look forward to your reply!
so what is the next step, shall i somehow connect you with those guys?
Hello!
Please contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– cpanel url and credentials
– a link to this topic in order to identify you
Our team will take a look!
Thank you!
