Hi, I am in a hell of trouble with the theme it’s loading the last three years or more old font settings, and I did everything, but unless I log in and refresh, the theme shows everywhere, the old settings and fonts on the home page and everywhere else. Also, I have cleared the cache, but why is this happening? I checked everything. Please help.
Hi,
Most times when this happens it is related to a cache or object cache, for example, if you make a new setting in the theme panel, after you refer to the browser, that setting remains or the old one is displayed. If it is the old one, then it is clearly from an object cache -> https://i.imgur.com/wmRBo1d.png
Thank you!
hi, Please can you check? It’s not loading anything now. I am stuck. I don’t have any object cache in my hosting. I cleaned the hosting. I don’t know is the old file still there any nothing can fix this issue. almost 3 years now. I am stuck with this.
Hi,
If you want, we can take a look at it and maybe we can find the risen of this problem. For this, we need wp-admin and cPanel access. Also, you need to have a full backup for the site. If you agree and you can do this, then please contact us via email at contact@tagdiv.com and we’ll try to help you as soon as we can.
Thank you!
