Hi, I’ve recently activated the Newspaper theme and am unable to see the elements I’ve added/saved on my homepage with Tagdiv composer.
I think it’s due to mydomain.com not matching up with mydomain.com/home but I don’t know how to fix it.
If I go to mydomain.com.au/home I can see the stuff I’ve added in Tagdiv Composer, but if I just go to mydomain.com it’s not there.
I can see that the permalink for the ‘home’ page is mydomain.com.au/home and if I try to delete the ‘home’ part it just defaults back to it when I save.
I’ve tried deactivating all plugins except for Tagdiv composer but the result is the same.
I know very little about website building so help would be greatly appreciated.
Hello lukehodge,
First of all, make sure that you are using the latest theme version and then, check the system status parameters to be according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/ If you are using some untested plugins, you should disable all of them, leave just only the plugins that come bundled with the theme core files and check the results.
Thanks for your understanding!
Hi Catalin, thanks for getting back to me.
I’m using version 8.1 of the Newspaper theme and only bought/downloaded it a few days ago.
The parameters in system status appear to match those in the link you sent.
I’ve tried disabling all plugins except for Tagdiv composer and the results didn’t change.
Any other suggestions?
Hi,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect it closer your setup page. Provide there the link to this topic so we can quickly identify you.
Thanks.
Thank you, I’ve just emailed the details to that address.
