Need An Answer On This Bug Error ,Of Images Not Displaying Block 2

Posted in: Newspaper
Post count: 187

site is https://lakedigest.com

I believe this is block 2 section of the home page. If you clcik on any title no images show. They show on the regular post but not here. Could really use a fix for this please.

Block 2 No Image

[img]https://i.imgur.com/ZJhFeFK.png[/img]
[Imgur](https://i.imgur.com/ZJhFeFK.png)t

Post count: 23312

Hi,

Ensure that you have enabled that option from here -> https://www.screencast.com/t/C2jus8MKjkpa Clear all the caches, purge CDN files and check the results.

Thank you!

Post count: 187

Nothing at all still no images

Post count: 187

Maybe the pics will help

Post count: 23312

Hi,

I have checked your website and I saw that you are using the lazy load to your images from Jetpack functionality and that’s why you bring this error. You need to disable it or disable the lazy load functionality from theme panel, clear all the caches, purge CDN files and check the results. -> https://www.screencast.com/t/ckuXeoWvuKGj

Please notice that your support period expired -> https://www.screencast.com/t/RPfs7YnmF I suggest you extend your support if you still need our help with your website.

Thank you for your understanding!

Post count: 187

Excude me but i just bought the newspaper theme last week and upgraded my support with purchase for a year
Not sure where you see that but something is wrong

Post count: 187

Some how you need to change your system. I just bought the newspaper theme. That was the old magazine theme. You guys have a bug because I had to register manually from theme panel as I didnt want two separate logins for the forum. So now you guys need to update. That maybe why nobody is helping or answering me.

Post count: 35449

Hi,

If you own multiple licenses of the theme, you do not need to create multiple forum accounts,you can add your extra Envato keys to the existing account on this forum, for this please check our documentation for Find your Envato Purchase Code -> https://tagdiv.com/how-to-activate-the-newspaper-theme/

Thank you!

Post count: 187

Yes thats what I did but you said above I was not entitled to support and that my support had expired. Why would you say that when I just activated a new license. If your side is showing that Im not entitled to support then something is wrong

Post count: 35449

Hi,

The licence key that you have for this account has expired -> https://www.screencast.com/t/4rIGRElWWy2 you’ll need to add the new licence key in your user account on this forum, like this -> https://www.screencast.com/t/bom9SD4GV -> https://tagdiv.com/how-to-activate-the-newspaper-theme/ for the moment there is no extra key to your account -> https://www.screencast.com/t/0d0YpuLIU

Thank you!

Post count: 187

completed thanks

Post count: 35449

You’re welcome!

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