Need help with broken Newspaper site

Posted in: Newspaper
Post count: 28
shizane
#314006
Sep 27, 2019 at 7:34 pm

So I migrated my site from namecheap to Flywheel using Migrate Guru…the site migrated fine but I cant update Composer, When I click the button to install the premium theme I get the error “Sorry, you are not allowed to access this page.”

I deactivated the theme, deleted it, uploaded a new version via FTP and now the site is broken and still cant update Composer.

I’m not sure if its a cache or permissions issue….

I emailed your support with admin access..hope you can help! Thank you.

Post count: 28
shizane
#314009
Sep 27, 2019 at 8:00 pm

Ok so somehow i managed to fix most of the issues but newspaper is still saying these plugins are outdated even tho i manually updated them to the latest. It says failed and ajax error:

tagDiv Composer
Outdated
tagDiv Cloud Library
Outdated
tagDiv Social Counter
Outdated

Post count: 18283
Vlad S
#314116
Sep 30, 2019 at 9:16 am

Hello !

We will answer via e-mail !

Thank you !

Post count: 7
Anonymous
#319332
Nov 11, 2019 at 7:21 pm

I have the same problem on every site I use Newspaper. even with Newspaper X 10.1 update. Why don’t answer here for other users ?

Post count: 18283
Vlad S
#319440
Nov 12, 2019 at 10:50 am

Hello !

Please make sure that your migration process has been completed succesfully. Also we do recommend removing and reinstalling the Newspaper Theme and tagDiv plugins.

Thank you !

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