Need Help With Frustrating License Key Issue

Posted in: Newspaper
Post count: 10

Several years ago, I installed my Newspaper theme on several sites. On one of them, I started using the cloud features to create headers, footers, etc. Now I want to do the same thing on another site, but it says I needed to buy another license. I did that. The issue I’m having is that I CANNOT figure out how to disassociate this site with the old license so I can add the new one! What am I doing wrong? I go into “My License” and I see all the sites with their assignments, but there is no option to disassociate this site with the first key so I can reinstall with the new one.

HELP!?!?!?!

Post count: 35449

Hi,
You need to remove the current license key from the theme, for this, you need to go to Newspaper > System status and clock on reset license key, this will be removing only the license key, and after that, you can use the new license key to activate the theme.
I hope this will help you!

Post count: 10

Thanks!

And do I have it correct that for each site that I want to use cloud library I need to have a new key. Yes?

Post count: 21065

Hello @lastwordonsports !

Yes. You can use a license key for one single product(website).

Thank you!

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