Need help with my custom footer menu

Posted in: Newspaper
Post count: 30

Hello tagdiv team,

I created a custom footer menu with the composer and added after each menu point a divider via CSS.

I haven’t worked on the website for a while and was at newspaper version 6.3. Yesterday, I updated to the latest version and unfortunately it broke the menu and I can’t figure out how to fix it. The divider appearing now below the menu points instead next to them.

Could you maybe help me with it? I would like to provide the link to my website but last time I did that I got so many spam comments. Is there a safer way to do it?

Thank you very much!

Best wishes and have a great day,
Laura

Ps: here is a screenshot https://drive.filen.io/d/6f53dbd4-e05f-4852-bd4e-4ef645b1f684#x7ri0AqPCt7jxIOsv8q7VFENsNLNDxAm

  • This topic was modified 2 years by Laura.
Post count: 21065

Hello @Laura!

Contact us via email at contact@tagdiv.com and provide the following:
– admin url and credentials
– a link to this topic in order to identify you
We will take a look and help you asap.

Thank you!

Post count: 30

Hello Bettina!

Thank you! I wrote an email with the same subject as here.

Looking forward to the reply.

Post count: 30

Hello!

I got no response yet. Is it a bigger problem?

Btw I wrote that I updated from 6.3 but that was wrong. I updated from 12.3 to the latest version. I apologize!

Best,
Laura

Post count: 21065

Hello @laura!

We discussed via email, and you said something is wrong with your child theme.
For customization and other services, you can contact our custom work team here: https://tagdiv.com/premium-customization-services/.

Thank you so much for your understanding!

Post count: 30

Hello Bettina!

Oh ok, and I was waiting for a fix or something the whole day ?

Anyway, after a few hours looking and trying I got it fixed by myself.

Regarding the custom work team, a while ago I wrote a message to them because I wanted to remove the tooltips when hovering on the search results.

I never got an answer back. That’s why I have mixed feelings contacting them. And I assume they don’t do that for free?

Thanks and all the best,
Laura

  • This reply was modified 2 years by Laura.
Post count: 21065

Hello Laura!

No. They will estimate the time it will take to solve your query and give a price.

Thank you!

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