Updated to Newspaper 7 Via WordPress. I am missing out the 4 blocks in new release.
Hello salimnazer,
Please ensure that you have fully updated your theme only through FTP because this is the surest method for updating. So, please ensure that you are using the latest version of Visual Composer 4.11.2, clear all your caches and test it again and check the results.
Thank you for your understanding!
Hi Catalin,
Updated the theme via FTP as suggested, but it doesn’t seems to help. Also, I am using Visual Composer 4.11.2. Cleared the cache as well.
Hello salimnazer,
Please try to make a new install and see if your problem is still there after this advice. Also, please notice that you will have to make it only through FTP. Clear all your caches and check the results.
Hope this helps!
Thanks for your message!
Sorry, but I did a fresh instal via FTP as suggested earlier and followed other instructions as well, but it didnt make any difference.
Hello salimnazer,
Please try to make a sub-domain or a new install for your localhost without any customization, just with default state, install the latest version of the theme and check if this problem is still there and on your localhost. Probably, you have some problem with your database which might cause this type of issue.
Hope this helps and let us know how it goes!
Thanks for your understanding!
Hi Catalin,
I installed it on a subdomain and it works fine. It seems to be geting into trouble only on my main domain with customisation. I would really appreciate it if you could guide me on how I could instal it in the default state without any customisations. Also, is it possible to save a copy of the customisations so that i could use later if i regret.
Hello salimnazer,
You will have to do a full backup to your all data, according to this -> https://codex.wordpress.org/WordPress_Backups I think that you are aware of your custom modifications which have made by you on your backend right? If your main domain is broken and this have not been correct customized, you will have to spare a bit of time and try to customize again the other subdomain as you like until you will achieve as you wish because this is the surest and the single method in this regard.
Thanks for your understanding!
Hi Catalin,
I have backed up the current version of the website, I wouldnt mind losing the theme customisations done until this point. How can I revert back to the default state of Newspaper theme without any customisations?
Hello salimnazer,
You can do this if you make a new clean install, only with the latest version of the theme and required plugins which come bundled with our theme -> this is the default state for the theme. Please try this way and let us know how it goes!
Thanks for your understanding!
Hi Catalin,
I removed the old version of theme via FTP and made a fresh installation via FTP using the May 24th release. But every time I does a clean install, I still find my theme with all the previous customisations made to it. Can you clarify why this happens. I am trying to make a fresh installation with the themes default state hoping that it resolves all issues which might have occurred due to theme customisations made so far.
I don’t wanna miss out on the new blocks available in Newspaper 7 as it was long awaited for and I even made a feature request for that.
Thanks for your kind assistance and patience. Hope you understand what I am looking for.
Hello salimnazer,
Please notice that all your settings are kept to MySql database and when you update your theme, all of these will be loaded on your backend. So, please try to make an NEW install with another database and simply install your theme there and check after the theme behavior.
Hope this helps and let us know how it goes!
Thanks for you understanding!
Hi Catalin,
Sorry if I sounds too stupid. I am new with web development side.
As mentioned earlier, I already tried the theme on a subdomain and it works fine on it. Now, i have to get this running in its default state on my Actual website and every time i make a New install, its loading the old custom settings (Probably coz it loads previous settings from MySql).
I would appreciate it if you could advice me on the procedure required to ‘make an NEW install with another database and install my theme there’. Does it mean making a new instal on a different domain or sub domain? (if so, its been tried already and the theme works fine on a subdomain) What I am trying to achieve is have the theme running in its default settings on my existing domain which is acting weird.
Hope we are on the same page here. Thanks for your timely response and kind understanding.
Hello salimnazer,
Please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your problem. Also, please provide the link fo this topic so we can identify you.
Thanks.
