New install of newspaper theme, saving in tagdiv composer keeps on loading

Posted in: Newspaper
Post count: 8
webmastermetro
#445242
Jun 15, 2022 at 5:11 pm

Hello,

On staging I made a copy of the live site and installed the theme. However when clicking on “save” it keeps on loading indefinitely.

Any ideas?

https://pasteboard.co/YYqt096ymHxp.png

Post count: 27744
Anamaria
#445269
Jun 16, 2022 at 8:20 am

Hello,

Please check this topic with the same problem -> https://forum.tagdiv.com/topic/tagdiv-composer-does-not-save-only-content-of-homepage/

Thank you!

Post count: 8
webmastermetro
#445612
Jun 20, 2022 at 11:28 am

Hello,

In my cases it is on every page where TD composer is used that it doesn’t load.

https://pasteboard.co/2OmGAWVVALKk.png

Is this here inn the console? WHen I click on save I don’t see any new line appearing.

Thanks,
Bruno

Post count: 8
webmastermetro
#445621
Jun 20, 2022 at 12:34 pm

Here you see some kind of error on update under the network t

Post count: 8
webmastermetro
#445622
Jun 20, 2022 at 12:34 pm

Here you see some kind of error on update under the network tab

https://pasteboard.co/XwvOh9weYMC5.png

How to fix this?

Post count: 27744
Anamaria
#445670
Jun 20, 2022 at 3:43 pm

Hello,

Please contact us via email at contact@tagdiv.com and provide the following:
– wp-admin url and credentials
– cPanel url and credentials
– a link to this topic in order to identify you
Our team will take a look and let you know what can be done!

Thank you!

Post count: 8
webmastermetro
#445853
Jun 21, 2022 at 6:12 pm

Ok, I have sent the e-mail

Post count: 27744
Anamaria
#445882
Jun 22, 2022 at 8:29 am

Hello,

One of my colleagues will take a look at this problem and let you know what can be done.

Please note the Support team is not 24/7 available. We answer the topics from Latest to Newest Monday – Friday from 08:00AM to 05:00PM GMT+2

Thank you!

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