New page header and footer not updated when in mobile device

Posted in: Newspaper
Post count: 25

Hello guys,

I created a new page for our “about us” page, in desktop the header and footer is correct what Im using with my whole site, but when I open it to my mobile the header and footer is default or not what I customize or im using, its default from template, please help

im not using mobile theme or mobile version, im using responsive version from theme

Website: https://lastpen.com/about-us-page/

Thank you
Stevenson Eugenio

  • This topic was modified 5 years by Che@1985.
Post count: 21065

Hello!

If you use a responsive version then you need to change also from mobile viewport with TagDiv Composer: https://www.screencast.com/t/XDQJedlggSB
Take a look there and see the mobile version and the design from there should appear on your website also.
Hope that helps you!

Thank you!

Post count: 25

thats what I did, its working in my categories page, article page, except “about us” page I just created earlier, I see in my tagdiv composer its working, even I choose the mobile viewport its there, but when I open it and check the mobile view using inspecting tools, the default header and footer are showing, same with when you open to my mobile device

  • This reply was modified 5 years by Che@1985.
Post count: 25

I also try to change to NO FOOTER from manager and its only working in desktop view, but in mobile view the default footer still showing

Post count: 25

or please check https://lastpen.com/about-us-page

try to check both desktop and mobile

thank you

Post count: 21065

Hello!

Please check this option for your page explained in this topic: https://forum.tagdiv.com/topic/website-look-is-different-in-mobile-browser/
If you didn’t set up this feature for your page, then please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate more into this issue. Also paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

Post count: 25

i am not using mobile theme, im using responsive version

Post count: 21065

Hi,

Please send an email at contact@tagdiv.com and provide wp-admin access, so we can investigate this issue. Also, paste a link to this topic so we can easily identify you.
Let us know and we will gladly assist you.

Thanks!

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