Posted in: Newsmag
Post count: 11
Feb 28, 2017 at 10:24 pm
I have an ad in the header of the theme by using Theme panel -> Ads -> Header Ads. On the desktop I see the banner but when I look at my site on my Mobile the ad doesn’t show.
DISABLE ON DESKTOP is turned off
DISABLE ON TABLET PORTRAIT is turned off
DISABLE ON PHONE is turned off
Post count: 22421
Mar 1, 2017 at 9:02 am
Hello,
This could be a plugin conflict so please disable all plugins except visual composer, clear cache and reset cdn files if you use it. Please also check any custom code you might have added to the theme panel or the theme files. If you use a child theme, please switch to the main theme to make sure it does not affect the proper functionality of the theme.
Thank you!
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