Hello team, I find a problem when loading the News ticker element while every time I see it in the “tagDiv Composer” it looks correct when I preview the page it looks with error
https://drive.google.com/file/d/1wtBTupY02yi7PKp7AH51b7libxBSK1Aw/view?usp=sharing
https://drive.google.com/file/d/1sU1oK2QD_RU5YaefIXm7lkh_7zDJSbYW/view?usp=sharing
Hello,
Unfortunately, I can’t access your images https://i.imgur.com/cb22Br3.png
Also, if you see the News ticker works when you edit it, then please clear all cache.
A solution for sending a screenshot/video is this:
Download, capture, send: https://www.techsmith.com/jing-tool.html
After making the screenshot, you will have a link, paste it here.
Thank you!
Thanks for your answer,
sorry for putting wrong the links are now public
basically, the images are how I see it in the “tagDiv Composer” correctly and then on the page the title is not seen and the format varies, I already cleared the cache and the problem continues. I also notice that the same thing happens in the “Big Grid Flex” attached images
news ticker
https://drive.google.com/file/d/1sU1oK2QD_RU5YaefIXm7lkh_7zDJSbYW/view?usp=sharing
https://drive.google.com/file/d/1wtBTupY02yi7PKp7AH51b7libxBSK1Aw/view?usp=sharing
Big Grid Flex
https://drive.google.com/file/d/19b8Ebtf0EKVE3p6WejguTPA31rNtUtU1/view?usp=sharing
https://drive.google.com/file/d/1UphQKxWFbhRoH1UlfkZva1JvcYT083k5/view?usp=sharing
gracias !!
I found out that it was this plugin that was causing the problem: Open Graph Protocol Framework
When deactivating, it all worked correctly-
Thanks a lot !
Hello,
I’m glad that this problem has been solved!
If you have some questions related to our theme, please let us know!
Thank you!
