News ticker and Trending Module not populating

Posted in: Newspaper
Post count: 28

Both the News ticker and Trending Module when set this way aren’t populating:

Category: News
Sort order: Popular (Last 7 days)

If I set the Sort order to “all time” they both populate.

Where is the data sourced from? I’m guessing it’s not reading the data or the data isn’t being captured.

Post count: 27744

Hi,

To sort the block for Popular (24h,48h and 7days) you need to have added the element SINGLE POST VIEWS => https://i.imgur.com/pLWuoSS.png -> https://i.imgur.com/BbrBmL0.png, also, for Popular you need to have this option enable https://i.imgur.com/grI3bti.png
The sort option will be displayed popular posts of the last 48 hours, those can be older posts.
Also, for this, I recommend using cache option on the blocks -> https://forum.tagdiv.com/use-flex-blocks-cache-option/

Thank you!

Post count: 28

I will look at these potential solutions. I should have, however, mentioned that these two modules were working fine until recently. Did something change?

Post count: 27744

Hello,

No, there was no change. What version of the theme do you have? Did you enable this option -> https://i.imgur.com/HIK1zdj.png

Thank you!

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