Hello TagDiv folks,
Hoping you can help resolve an issue we are having with the News Ticker. It stopped scrolling after working for some time. However, I notice it still works when in the Admin (it will scroll). But when live on the site, it does not scroll. It kind of sounds like a Plugin conflict but wanted to know if you have encountered this before?
Appreciate any help you can give.
Tim Roman
Hello Tim,
This depends, but most of the time, this was caused by a plugin conflict or an older version of the theme.
Thank you!
Just as an update : Ticker works on Mobile for some reason and not desktop. https://mexiconewsdaily.com/
Just fyi – no Desktop I see this error in the Inspector : https://imgur.com/a/4la03eS
Hello,
Yes, seems that is an issue, but on mobile, not desktop. The error from the console is from a plugin for optimization you use. What option do you have here -> https://i.imgur.com/HyaROaG.png ?
Thank you!
Hello AnaMaria,
We have that set to Auto.
We have several optimization plugins running, like Shortpixel for images, etc. Possibly there was an update from one of them that caused a conflict?
Mobile seems fine most of the time but desktop never rotates.
Thanks for your time!
After a little testing… figured out that the conflict is with WP-Rocket. Not sure which part of it….but hopefully there is some setting to fix it …to keep WP-Rocket running also.
Hello,
I think that there is an option from the plugin. Please disable those options https://i.imgur.com/2bii2lz.png and use this option https://i.imgur.com/zKcKLSw.png there.
Thank you!
