I’m trying to update the Ad settings in Newsmag, but it only grays and spins. I never updates. This happened on the previous version and I deleted the theme and plugins and updated to the latest versions of the theme and plugins and the Ad setting still will not save. I have no other plugins activated.
I am trying to update header, sidebar, inline and custom ad1 settings. I tried individually and still the same issue where the screen greys and nothing updates.
Please adivse contact if you’d like the login details
HI
Please make sure that the ad-code is correct, also try to deactivate all plugins except Visual Composer, clear all caches then test again. If the problem persist check browser’s console while you’re saving the settings. If the settings cannot be saved there shroud be an 403 or 404 error which refers at admin-ajax.php file.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.
Thanks!
