Newspaper 8.5 – Edit a page / Creating a page give a blank Screen

Posted in: Newspaper
Post count: 2
nastro
#207340
Dec 16, 2017 at 7:12 am

Since installing , Newspaper 8.5 , if I try to edit a newpage, I get a blank screen. If I try to create a page I get a blank screen.

This is from the admin panel.

HELP!!!!

Post count: 24
blimo86
#207440
Dec 18, 2017 at 8:53 am

I have the same problem.
I can´t use TagDiv Composer.

Post count: 20688
Simion C.
#207524
Dec 18, 2017 at 1:46 pm

Hi,

That could be caused by insufficient resource allocation. The theme has a system status section, the parameters have to be set according to this guide
– https://forum.tagdiv.com/system-status-parameters-guide/
Ask your hosting provider to make changes if needed. Then check if the issue is solved. Let us know if there is still a problem.

Thanks

Post count: 24
blimo86
#207591
Dec 18, 2017 at 7:32 pm

But I don´t change anything and before to update this works fine.

Post count: 20688
Simion C.
#207656
Dec 19, 2017 at 9:19 am

Hi,

It might have been, but these parameters are essential in the functionality of the theme and theme plugins. If the theme system status is configured properly and the composer still does not work correctly, try deactivating all plugins except theme plugins as a quick test. Test the composer again.
In case it still not works, please send us an email at contact@tagdiv.com and provide admin login information, we will make further investigations.

Thanks

Post count: 24
blimo86
#207661
Dec 19, 2017 at 9:41 am

Ok Simion.
The hosting provider check the parameters and all it is ok.
Also check to disable the plugins but the error persists.

I send you an e-mail with admin login.
Thank you.

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