newspaper 8.7

Hi I saw your new update, I wanted to ask if the plugin amp is compatible with thema child, as I have made some customizations.
Another thing now the libreiria php 7.2 can I install them are compatible with thema?
Is the newsletter plugin compatible with the sendinblue newsletter service?
Thank you for your work.
Marco.

– https://demo.tagdiv.com/newspaper_crypto/td-post-ethereum-millionaires-attract-attention-from-regulators/amp/

404 MISSING

Hi @Simion C. I tried to update to PHP 7.2 but I get only the header and a white space. The problem seems to be td composer and td multipurpose not working with php 7.2. Any solution?

Hi @simion, I got the same problem when I update the theme. You can see here> https://ibb.co/mr4oqn

I don’t know what to do now?

Alex

@acko_fon just delete td composer and td multipurpose plugins and replace with those that came with the theme version 8.7 in Newspaper>Plugins. But if it is a php 7.2 problem, then that we have to wait for an answer from tagdiv team.

Support basically let me know it was my issue since most people weren’t having any issues with 8.7 but our site also runs PHP 7.2 and seeing it might the culprit at least gives some relieve on figuring this issue out.

I’m a little surprised that when you’re paying for support, they can be rather short with helping you out.

@gooma2 so if it is theme incompatibility with PHP 7.2, then it seems it is a case facing a few people. I also hope the tagdiv team shall provide a solution.

@epickenyan I’m surprised at how the support team has been handling this as there have been multiple issues (including site speed) being caused by the update but support keeps telling paying customers to do the work. Seems they would go back to the update and make tweaks as this is the real cause of the problem.

I was using Visual Composer (WP Bakery) as it came with Newspaper but we created a page from TagDiv and will try during quiet time of weekend to try another update to see if that makes any change. We learned from last week to do full backup so if problem hits again, we’ve got it covered.

We’ve done all the steps you and others have mentioned to no avail so maybe creating fresh pages will do something, but at this point, anything is possible.

I hope @Catalin and the team are following this.

You all have done two updates (as denoted in the last update section on the Newspaper) but they are not listed in the Change Log).

The latest update is marked for February 20, 2018 and I was wondering if you can let us know what the latest two updates included. I appreciate you all working on this too as it’s the first problematic update I’ve encountered since using your Newspaper them for several years now. It’s just after having our site being knocked out for 12 hours (and we have 33 writers working full-time for us) we a little nervous about going through the process again. Many other users are feeling the same way so you can understand why we’re not so ready to just try the update all over again.

Thank you.

@Simion, I noticed ea-php was the one causing problems and had to switch to a host I kept as backup that uses alt-php. Now everything is fine. Thank you.