Hello,
I run the Newspaper theme (version 12.7.6, registered) with tagDiv Composer on a WordPress site hosted at WP Engine. The homepage intermittently breaks: the hero/feature grid renders as gray bands with no background images and the layout collapses. It happens every several days, with no edit or publish that I can tie to it.
I have diagnosed this fairly precisely and want to share the evidence, because it points to the Composer template failing to compose rather than a caching or browser issue.
WHAT THE BROKEN VS HEALTHY HTML SHOWS
I captured the HTML of the same homepage URL (page ID 370) in both states.
Broken state (~59 KB):
body class is MISSING: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
4 td_block instances
6 style blocks, about 9.8 KB of inline CSS
0 background-image rules (which is why no hero imagery paints)
Healthy state (~899 KB):
body class INCLUDES: wp-theme-Newspaper, global-block-template-1, tdb-template, td-full-layout
324 td_block instances
41 style blocks, about 53 KB of inline CSS
about 200 background-image rules
So in the broken state the tagDiv block-builder template for the page is not composing at all. The tdb-template / global-block-template-1 output and inline CSS never generate.
WHAT FIXES IT AND WHAT DOES NOT
Purging the host cache does NOT fix it. The broken render is served even on a forced cache miss and on hard refresh, so it is not stale cache.
Re-saving the homepage in tagDiv Composer (Save, with the green Header/Footer/Content Successfully Saved confirmations) DOES fix it immediately, every time. This is now reproduced twice.
So a fresh Composer composition produces the correct page, and something later causes the page to revert to the un-composed render.
PATTERN
It stays healthy for several days, then suddenly reverts to the broken render.
One stable stretch lasted about 9 days before recurring.
A re-save fixes it for another multi-day stretch.
ONE POSSIBLY RELATED DETAIL
When the broken version was being served, the host cache had bucketed a desktop request into the mobile/iphone cache group. I mention it only in case Composer mobile/desktop template variant handling is relevant to why an incomplete render gets produced.
QUESTIONS
Is there a known issue where the Composer block-builder template fails to compose on a page regeneration, producing output without the tdb-template / global-block-template-1 body classes and without the inline CSS?
Could a periodic Composer cloud-library sync, a theme/Composer background process, or a license re-check trigger a re-render that lands in this un-composed state?
Is there a setting or maintenance step that forces the template to always fully compose, so I do not have to manually re-save in Composer every few days?
Is there a current recommended compatible pairing of Newspaper theme version and tagDiv Composer plugin version I should confirm I am on?
I can provide both full HTML captures (healthy and broken) on request.
Hi,
That isn’t a known issue. But I do have a pretty good idea about what’s happening.
Does the page maybe look like this when it happens? -> https://prnt.sc/hyCp9Ek6hrrs
That’s the mobile theme version, meaning the mobile theme plugin is active on the website. The mobile theme doesn’t load composer or cloud library resources and classes.
Normally the mobile theme is displayed on mobile. But sometimes due to the caching used on the website or provided by the hosting, it can get displayed on desktop as well. It usually depends on how the homepage is visited after the cache is cleared. If someone visits it with a mobile, then the mobile version is cached and server to everyone. By updating the page in the composer you are basically clearing the cache, and if you check with a desktop next then the problem is solved. Until by coincidence it will happen again.
I see you use litespeed, if this is the only caching used on the website, I suggest activating this option -> https://prnt.sc/gSi7feVctFPh If it’s already active and it’s still happening, then it means there is another cache active.
Or, you could deactivate the mobile theme plugin. It’s an optional plugin.
I believe that this is what’s happening, because it fits the description of the problem. I could be wrong however.
Let me know.
Thank you!
