NEWSPAPER Issues

Thank You for a quick reply from https://forum.tagdiv.com/topic/tagdiv-stopped-loading/#post-218172.

I installed the multi-purpose plugin as well as uninstalled the 2.0 TDC and reinstalled it with no change. I am very disappointed in this as I can not update my main home page. TDC is working on other pages that were built with it.

I see that this issue is quite common, I am hoping that I do not have to re-create my entire site to move forward.

I looked that the system status with this result: https://randyashburn.com/wp-content/uploads/Screen-Shot-2018-02-18-at-5.35.32-PM.png

I have made the requested adjustments in the php.ini file: https://randyashburn.com/wp-content/uploads/Screen-Shot-2018-02-18-at-5.37.03-PM.png

I am doubtful that this is why our TDC’s have stopped loading, although it is worth the time to investigate.

This has been an issue for almost 60 days now. Please let me know how you feel this can be truly resolved…

I have not been able to save a lot of changes in Newspaper as well. There have been random things over the last months that I did not think to document. Even this morning I am trying to create a new blog and I used a previous draft that even though I am saving the new changes, it is not consistently saving them on the site.

I am hoping not to get a generic answer here and if there is anything I can do to answer any questions please do not hesitate to ask. I realize that you are just now hearing of my issues, although NEWSPAPER has been great until a a couple of updates ago and now I am unfortunately losing market share and momentum.

Thank You Again,
Randy
randyashburn.com

Hey @rashburn

Sadly, I’ve gotten very generic responses from support via email and they keep blaming the buyers of this plugin. Hard to believe that after an update and so many customers have the same issue that the company would say it’s the paying customers fault.

They have done two updates since February 14, 2018 but they are not listed in the Changelog and I can’t get anyone to say what those changes actually were. Very frustrating for those of us that have been paying for support for over 4 years now and when we need it, it’s proving to be worthless.