Newspaper mobile theme plugin does'nt work

Posted in: Newspaper
Post count: 28

Hi staff,
I’m using your newsmag theme on my site analisidelsangue.net … ok – it’s working properly.

But today I decided to test your other premium theme, newspaper 8.
I’m working with it in my stage enviroment but I have a serious problem with mobile theme plugin

Infact when I try to use it, the result is this phrase:
“”the mobile theme path couldn’t be set. Please check if you have another mobile theme etc…”

can you check it?
This is my enviroment stage:
http://staging3.analisidelsangue.net
user: cmistico
pass: fa34b5f

Post count: 9544

It works for me and many others.

Likely a paths issue with your staging setup, just as the error states.

Does your wp-config.php have the staging path explicitly set? That can often be issue in that it’s trying to load the mobile theme off the domain and not the sub domain path — but dunno. Don’t work here.

Obviously if you still have the mobile theme setup from newspaper 7, you’d need to fully remove all of that, clear caching, etc., before enabling the mobile sub theme in NP 8.

Food for thought anyway. It does work on ‘normal’ domain setup, but perhaps not how you’re doing it.

Post count: 22421

Hello,

Please try to disable all plugins before activating the mobile theme. If a plugin already uses the code necessary for the mobile theme to be activated (such as the mobile theme from jetpack) then you will not be able to install the mobile theme until you disable the plugin.

Thank you!

Post count: 4

Good Day

I have disabled all plugins and updated newspaper 8 theme and it’s plugins. The Mobile Theme was previously working when I first installed it but now it doesn’t work completely.

http://www.gritsports.co.za

Regards,

Mncedi

  • This reply was modified 8 years by mkmabona.
Post count: 22421
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