NEWSPAPER PLUGINS CAUSING WHITE SCREEN

Posted in: Newspaper
Post count: 40

Hi there, I bought a newspaper theme from you just last week. So far I have been able to post new stories no problem.

Then today I went to try to post in the usual way and all I am getting now is a blank screen.

IF I DEACTIVATE THE TAGDIC COMPOSER IT LOOKS LIKE I CAN MAKE POSTS, BUT THEN I LOSE THE FRONT PAGE CONTENT ON THE SITE.

PLEASE HELP

Post count: 623

This is known issue in Newspaper 10 that is already fixed in Newspaper 10.1.

Please Update your theme to Newspaper 10.1

Hope this will help you,
Thank you for your understanding.

Post count: 40

Hi, okay, I see. Thank you.

Can you talk me through how to update a theme? I haven’t done this before and I’m not a tech expert.

Thanks

Post count: 623

Hi,

Here is guide for theme update -> https://tagdiv.com/update-newspaper-theme/

Hope this will help.

Post count: 36

Hi,

i have updated to 10.1 but the problem persist!!

it is a serious and disabling problem. Please correct as soon as possible.

Thank you, kind regards.

Post count: 18283

Hello DelizarD !

Please contact us via email at contact@tagdiv.com and provide the following:

– admin url and credentials
– cPanel url and credentials
– A link to this topic in order to identify you

Our team will take a look !

Thank you !

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