Hey Support,
Okay, so my issue is that the theme isn’t positioning how it is supposed on my laptop screen (seems distorted a bit). The mobile theme seems to be presenting some issues also – the homepage is NOT displaying on mobile.
I’ve noticed too where some of my posts are repeating on the mobile view; as in I’m seeing duplicates on the same article or content.
And edits that I have made using the Tagdiv composer are slowly being saved.
Please assist!
For viewing purposes, here’s my theme: https://seriousblogger.net
Thanks
Hello !
I’ve seen you are using Thrive Visual Editor. On your homepage that it is what causes the problem. Also your blog and other pages look fine to me on mobile versions. Please point out if you have found a specific issue so we can inspect. A screenshot would help a lot.
Also note that we cannot offer support for untested plugins.
Please check your system status to make sure that everything is in order, that may cause lag in your composer speed. Find out more about it here: https://tagdiv.com/newspaper-theme-requirements/
Thank you !
Hey Support,
Could you please address this issue with my mobile theme? I am seeing duplicates of my articles and posts from mobile devices.
Here are a few screenshot examples of what I am seeing for an excerpt of the same post:
Normal viewing from a mobile phone (Original Excerpt):
https://www.dropbox.com/s/k717n2nhbibk5ne/Normal%20Display.jpg?dl=0
Abnormal viewing from a mobile phone (Duplicate Excerpt):
https://www.dropbox.com/s/tbwi9kyiv9kwxsq/Abnormal%20Display.jpg?dl=0
Thanks in advance!
Login Url: https://seriousblogger.net/wp-admin/
/// EDITED ///
Note: DO NOT UPDATE ANY OF MY THRIVE THEME PLUGINS. There are 8 there, please leave all 8 as is!!!
Hello !
We have re-checked your page using 3 different mobile devices + our mobile emulator. We cannot seem to find the issue you mention. We have checked every page, every post. Please reset your browsers cache even on mobile devices and let me know.
Also please do not share your personal data here because it is visible to other users !
Thank you !
