Hello,
My Name is Charles Donaldson, and I purchased the ‘Newspaper’ Theme.on yesterday, April 29, 2016.
I’ve followed the ‘Step by Step’ Instructions for Installing via FTP, and I also
tried installing/Activating, the ‘Newspaper Theme along with the ‘BLueHost VPS Support Tech’,
help and Still, Cannot get the Theme Newspaper Demo installed/Activate, correctly.
Example Listing: (AJAX Error – Cant Connect to Server…. errors.
I’m emailing TagDiv Support; screenshotes of the errors that I get.
_____________
Hi
Unfortunately this error could come from a big number of problems. It is a general error and we cannot pin point it to a specific thing. I believe it happens due to your server configuration which is not responding, it could be due to a delay or it could also be a temporary issues so you can try this a few times and if you still get this error please contact your host provider and let him know about this, ask them to unblock our demo in order to retrieve the theme data. It could also happen due to your wp install or other plugins might also cause this so you could also test this on a fresh wp install and let us know if you still get the same result. Also make sure that your permission for the upload folder are set correct. You can check this by trying to upload an image in media library. If the process succeeds then the permission are ok. If not you can use the c-panel to change permissions (set them to 777) or if you do not have access to the cpanel, please contact your hosting provider.
Thank you!
