Hello everyone,
I’m having a license activation issue with the Newspaper WordPress Theme by tagDiv and I would like to know if anyone has experienced something similar.
I have an official Envato/ThemeForest Regular License for Newspaper Theme. The purchase is valid and the item still appears in my Envato downloads area. The license certificate confirms the purchase for:
Tema: Newspaper – News & WooCommerce WordPress Theme
Autor: tagDiv
Tipo de licença: Regular License
The theme had been working on this website for years.
The problem started after I reset the license key/domain association inside the Newspaper/tagDiv panel. After the reset, the license seems to have lost its association with the domain, and now I cannot activate it again.
Current behavior:
1. With no HTTP-blocking snippet active, WordPress Site Health does not show any warning about external HTTP requests being blocked.
2. When I try to activate the theme with the official Envato purchase code, the Newspaper activation page shows:
“Your purchase key is not valid.”
3. Earlier, when a performance snippet was active, the activation screen showed:
“Envato API is down, please try again later.”
4. That snippet was related to WP_HTTP_BLOCK_EXTERNAL, but it has already been disabled for testing.
5. With the snippet disabled and server cache cleared, the error is no longer the API error — it is now:
“Your purchase key is not valid.”
6. The key is the official purchase code from Envato, and the product is still listed in my Envato account.
It looks like the reset removed the domain association, and now the tagDiv validation system is rejecting the same official purchase code instead of allowing me to reassign it to the website.
I have already contacted tagDiv support, but I’m posting here in case someone has gone through the same situation and found a faster technical workaround.
Has anyone experienced this after resetting a Newspaper Theme license/domain association?
Is there any safe way to force the theme to re-sync the license with tagDiv/Envato, or does this require tagDiv to manually reassign the domain on their side?
Important: I am not sharing the full purchase code publicly for security reasons, but I have the official Envato license certificate and proof of purchase.
Thank you.
Hi Simion,
Thank you again. After your database correction, I was able to activate the Newspaper theme successfully.
The license is now registered and assigned to:
The My License panel shows realnews.com.br as ACTIVE, and the Prebuilt Websites section is loading correctly again.
Just as a technical note: we are using a WordPress snippet to improve wp-admin performance by limiting external HTTP requests, but we added a whitelist for WordPress, Envato, ThemeForest and tagDiv hosts.
This is the current snippet:
`php
add_filter(‘block_local_requests’, ‘__return_false’);
if (!defined(‘WP_HTTP_BLOCK_EXTERNAL’)) {
define(‘WP_HTTP_BLOCK_EXTERNAL’, true);
}
if (!defined(‘WP_ACCESSIBLE_HOSTS’)) {
define(
‘WP_ACCESSIBLE_HOSTS’,
‘api.wordpress.org,downloads.wordpress.org,wordpress.org,*.wordpress.org,api.envato.com,envato.com,*.envato.com,themeforest.net,*.themeforest.net,tagdiv.com,www.tagdiv.com,*.tagdiv.com,cloud.tagdiv.com’
);
}
`
At the moment, the license, My License panel and Prebuilt Websites section are working correctly with this snippet enabled.
Could you please confirm if these tagDiv/Envato hosts are enough for Newspaper license validation, updates and cloud features, or if any additional tagDiv host should be added to the whitelist?
I appreciate your help and the correction on your side.
Regards,
Wagner Andrade
Real News
