Hello!
If you sent an email, then we will take a look and try to help you as soon as possible.
Please be patient!
Thank you!
You are replying to this mail of mine but not to that mail. why?
Hello!
Because we have other customers who are waiting on the email. We reply from oldest to newest.
Thank you so much for your understanding!
It’s been 3 days till now there is no reply to my mail
reply my message please,
I am watching from my server, due to this I am facing a lot of problems, my website is slow, please fix
you can see it in the post photo below.??
https://imgur.com/sS41RIM
YOU CAN SEE THIS
Hello!
Please continue the discussion via email.
Thank you so much for your understanding!
please reply please
why are you not replying it’s been 4 days
Hello!
Please continue the discussion via email.
Thank you so much for your understanding!
Which emails I am not getting any replies to?
Hello!
Did you send the email to the correct email address?
Please send it again with all the information I requested and let me know your email address so I can check your issue and help you as soon as possible.
Thank you!
this is my email rohitrohit2121@gmail.com
And I sent my suggestion to this email contact@tagdiv.com
You can see I am not getting any reply from here
Hello!
I suggest you don’t reply so much there and please be patient, so my colleague will reply you shortly. We reply from oldest to newest.
Thank you so much for your understanding!
so what to do then no reply is coming so much
Hello!
Please be patient. We will try to help you as soon as possible.
Thank you!
Please.reply I request you please reply my mail.
I have been saying this for so long. There is no response to my email. Why is this happening to me?
https://prnt.sc/H9p4nFEYTmSN
See this
i too have the same problem. Now in this template there are many ajax-type requests which burden the server making the site slow. I noticed that your templates do not pass the PageSpeed Insights tests with flying colors and the value provided is really poor considering that I ran the test on all your templates for sale ( https://prnt.sc/b16eu0gECCG2 ) . The biggest problem is your plugins. After years of using newspaper as a news template, your updates have not led to major improvements in terms of speed. When do you plan to release a more powerful version? If it doesn’t get resolved soon I think I’ll choose another template at this point. Thank you
Hello!
@Gyanitechnews My colleague will check the issues and reply as soon as possible. Please be patient.
@ersandrino This is caused by the TagDv composer’s elements. Our developers are aware of this issue and try to synthesize the composer, which is big, and fix the major problems of the theme and speed. There are a lot of factors which can make your site slow. Make sure you use only some templates and fewer functionalities and options.
Thank you so much for your understanding!
It is now well known that he is the composer. But it is also known that several years have passed and you still cannot find a solution to definitively resolve the problem.
Thank you for the suggestion, but I would like to answer you here too. Tagdiv offers a template for sale with different “graphics”, and if I decide to buy a template because I find it interesting that it has some functions, why should I have slowdowns during loading?
It would be more correct for you to have different prices based on the templates. Pay the performing ones more and pay the less performing ones less.
I repeat, that the speed tests I carried out were done directly from your sales portal! You even recently created this latest template: URBAN EDGE which gives terrible results on the main Google portal as shown by this screenshot: https://prnt.sc/6il5G99NgP_m.
I have a strange feeling of scam when
Hello!
You are right! We didn’t optimize the demos and their templates.
We will take into consideration your query!
Thank you for your feedback!
