Hello to all,
I bought Newspaper theme and i have the activation code at hand. However, once i place it over to the activate theme page, it does nothing at all (nor unresponsive). I press Activate button, seems to be clickable, but does nothing
I go then to the theme panel and i can see all the options, hover over works but when i click anything in there, it does nothing
Thank you in advanced and looking forward to your answering
Hello !
Usually this issue is related to a firewall or security module which blocks admin-ajax.php request. Please verify the console for error while saving the settings on the Theme Panel, usually it displays a 403 or 404 error.
I suggest to check your System Status and increase all the php.ini directives at least to the recommended values – https://forum.tagdiv.com/system-status-parameters-guide/
If you don’t use a security plugin, please ask your host about this, maybe you have a security module which blocks this.
If you use a plugin like Wordfence please set it in learning mode.
Let us know and if the issue persist please contact us via email at contact@tagdiv.com and provide wp-admin access so we can take a closer look. Also paste a link to this topic so we can identify you.
Thank you !
