Hello,
This topic is for a technical consultation on Newspaper theme.
We use the Newspaper theme from tagDiv on some of our websites, but we stayed at v8.7, the team who was in charge of maintaining these sites never updated it because of poor technical organization. Currently we want to upgrade the theme on all sites and move to the latest version 12.6.6
It is impossible to update it automatically because the theme management panel does not offer this option, so we followed the procedure described on the documentation to update it manually.
Unfortunately after installing and activating the theme, we noticed a behavior discrepancy on the site, in fact, the content of the site pages was no longer displayed correctly, and there were strange character strings which were embedded everywhere on the pages.
Is there a particular procedure that you can advise us to upgrade our version 8.7 to 12.6.6, or we have to do several upgrades going through the intermediate versions (9, 10, 11, then 12)? And if so, is there a repository where we can download these versions, because the merchant site only offers the latest version for download.
While awaiting a response, we thank you for the attention you would give to our request.
Kindly
Hello,
I recommend that we handle the theme update for you because, given that it’s such an old version, issues may still arise even if you attempt a gradual update. However, if you prefer, we can take care of the update and ensure everything works correctly.
Please contact our custom work team https://tagdiv.com/submit-a-request/
Thank you!
Hello,
I recommend that we handle the theme update for you because, given that it’s such an old version, issues may still arise even if you attempt a gradual update. However, if you prefer, we can take care of the update and ensure everything works correctly.
Please contact our custom work team https://tagdiv.com/submit-a-request/
Thank you!
