Newspaper Version: 12.1 and 12 are breaking my website

Posted in: Newspaper
Post count: 18
netiv
#457023
Nov 8, 2022 at 11:04 am

I have tried to use both versions 12.1 and 12 but it’s breaking my site. The most stable update that is still working is 11.5.1

How can I rectify this?

Post count: 27744
Anamaria
#457024
Nov 8, 2022 at 11:05 am

Hi,

Please make sure you have the tagdiv plugins activated.
Also, please provide some screenshots.

Thank you!

Post count: 2
D-envato_14
#457034
Nov 8, 2022 at 12:07 pm

Thanks netiv for the post.
Version 12 is also breaking my site after updating from 11.5.1.
Homepage elements all over the place, banners showing, but post positions showing as code.
Had to request our web host to revert from their backup.
Will email screenshots.

Post count: 27744
Anamaria
#457047
Nov 8, 2022 at 1:52 pm

Hello,

Please let me know if you want to let me do the update. For this please do a full backup to all files, and provide via email at contact@tagdiv.com the wp-admin access and cPanel.

Thank you!

Post count: 2
D-envato_14
#457222
Nov 9, 2022 at 3:29 pm

Thank you Anamaria for your very professional assistance and for doing the update.
The site is updated and looking like it should.
I appreciate your help and the tagDiv customer service ethic.
Well done all.

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